by Andrew J. Pekarik

The ways that museums measure the success of their exhibitions reveal their attitudes and values. Are they striving to control visitors so that people will experience what the museum wants? Or are they working to support visitors, who seek to find their own path? The type of approach known as ‘‘outcome-based evaluation’’ weighs in on the side of control. These outcomes are sometimes codified and limited to some half-dozen or so ‘‘learning objectives’’ or ‘‘impact categories.’’ In essence, those who follow this approach are committed to creating exhibitions that will tell visitors what they must experience. Yet people come to museums to construct something new and personally meaningful (and perhaps unexpected or unpredictable) for themselves. They come for their own reasons, see the world through their own frameworks, and may resist (and even resent) attempts to shape their experience. How can museums design and evaluate exhibitions that seek to support visitors rather than control them? How can museum professionals cultivate ‘‘not knowing’’ as a motivation for improving what they do?

by PINO MONACO AND THEANO MOUSSOURI

Recently, the Smithsonian Institution addressed the challenge of coordinating the articulation of intended learning outcomes for educational programs. Pino Monaco, and Theano Moussouri, got together to discuss the Generic Learning Outcomes (GLOs), and a similar framework proposed by the National Science Foundation in the U.S., as concrete guidelines to provide tangible and assessable shapes to learning outcomes.

Issues discussed and still open for elaboration rotated around the concept of intentionality – why is the informal education community still discussing whether we should or should not have intended outcomes in mind when we facilitate a learning experience?

Furthermore, after presenting examples of how outcome-based evaluations could be integrated within our current practices, the authors recognized the need for further pondering, especially concerning the issue of “measuring learning outcomes.”

• Isn’t a measurement in contrast with a free-choice learning experience?
• How do we measure fun and enjoyment?
• Instead of measuring, could we gather and describe?

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