This blog post and comments on it were incorporated in an article of the same name for Curator 54:2 and is available online at http://www.curatorjournal.org/archives/635
Google launched its Art Project in partnership with 17 museums from Europe and the US on Feb 1, 2011, and I had the pleasure of attending the event after working with them on the Smithsonian’s participation in the project. Although ‘new born’ with much development still to come in its future, I think we can already see some of the important implications that Google Art has for changing how museums use the web, and I’d like to outline them here and get feedback towards a longer article that will come out in an upcoming print edition of Curator Journal:
- The gigapixel scans enable a kind of encounter with the art that is not even possible in the galleries. As Julian Raby, director of the Smithsonian’s Freer and Sackler Galleries, recognized, the ability to engage with the work of art in this way transforms the web experience from an informational one to an emotive one. High definition/high resolution video and images are a good example of how the web and digital media can be used to complement, rather than imitate, the encounter with the artwork in the gallery.
- Image recognition may just be the answer to how we’ll deliver location-based services in museums. These can be based on a combination of panoramas (Street View or Photosynth or other: may the best technology win!); image recognition à la Google Goggles; and OCR of labels. Lost in the Louvre? Stop, look around with your phone’s camera, and it will recognize where you are and show you your location on a map.
- Museums will collaborate more on the web: sharing content, links, and enriching each others’ online experiences; however, for this to be workable, we need a technology solution that makes our content “phone home” so we can accurately track traffic to our assets, and also a cross-platform CMS that allows us to manage our content on multiple sites and platforms, both those under our control and not, from a single central point.
- MAYBE we’ll get Google maps of the interiors of museums from this, and our visitors can enjoy a consistency of interface and quality from museum maps that is not possible today.
Luc Vincent is director of engineering at Google and in charge of the team that did the Street View captures in the museums. At the Google Art Project launch, I asked him about the technical challenges they had faced, and he outlined their plans to upgrade their panorama cameras, particularly in terms of aperture control, in future iterations to achieve a more consistent quality throughout the interior spaces. Collaborating with the museums’ lighting and photography teams will also be critical to getting the best possible results. But perhaps the biggest challenge is copyright on the artworks: the Street View cameras have to avoid capturing works in the galleries that had copyright restrictions, or blur them out in the final product.
As Jane Burton, Creative Director of Tate Media and another participant in the project pointed out, being restricted to artworks with no copyright restrictions in the Google Art Project and elsewhere online gives a limited impression of what “Art” is to online visitors. Nelson Mattos, VP of Engineering at Google, said the Art Project site would allow children in developing nations to learn about art in museums that they may never to be able to visit in person. But are we able to show them the art that they will find most engaging or meaningful and relevant to their lives? Unless the artist is living, like Chris Ofili, and willing to give permission for the work to be displayed online like this, it is very difficult and expensive to negotiate the rights to represent art other than older art which tends to represent a very specific canon in western museums.
I have been bemused by some who have criticized the Google Art Project for not having more museums and artworks represented. In addition to the copyright impediments, working with museums is notoriously slow and difficult: getting 17 of the world’s biggest museums on board with the same project is an incredible achievement, especially given the legal and staff time costs involved. But as I argued in response to Ed Rothstein’s critique of New York museum apps – complaining about a digital product because it hasn’t got enough content is a “buy signal”: the critics love the concept, they just want more. This is a problem I think we can live with and address over time!
Nicholas Serota made a compelling prediction on this point: he noted that the first generation of museums on the web was about quantity of information and getting as many objects on line as possible. Now we are seeing the beginning of a second generation of museums on the web, where our focus will be on providing depth and quality of content. Google Art is an important early step in this direction.
Julian Raby, Director of the Smithsonian's Freer and Sackler Galleries, in front of the Google Art Project launch display of James McNeill Whistler’s painting, The Princess from the Land of Porcelain
The surprise to Google from the initial traffic was how many people used the collecting feature: they had to add servers to support this feature immediately after launch. I was amazed as well: collecting tools have been on museum websites for a long time, and to my knowledge have never had particularly high use. Why might creating your own collection of artworks be such a big draw in Google Art: is it simply because of the huge audience Google can pull? Is it because you can create a collection across a number of institutions’ collections? Or is it that the high resolution zoom does exactly what Julian Raby said: it creates a more emotional connection with the artwork, so we are more compelled to “collect” and hang on to it? There is a bit of anecdotal evidence to support the latter: apparently what people are collecting is not what you might expect, not following any clear pattern or theme. Maybe those collections reflect the circuitous logic of what people love, rather than (just) what they want to learn.
What I’m most intrigued by is the way that the gigapixel images underscore the importance and centrality of the original object. Yes, you can find some high resolution images of many of these artworks online already, but if not taken by the museum, they have been scanned from catalogues and other print reproductions. As such they are inherently limited: ultimately you will zoom in to paper textures or simply stop. Without access to the painting, the level of detail presented in the Google Art Project can’t be achieved. By the same token, photographing at this quality is no small or cheap effort and certainly not something that can be achieved for large percentages of our collections in the near term. This is food for thought as museums think about their evolving business models and relationships with partners like Google and others.
I’d like to hear your thoughts on this initiative and the issues it raises and hope you’ll leave them in the comments here!
Here are a couple of other useful blog posts on the project:
– Nancy Proctor, Digital Editor and Head of Mobile Strategy & Initiatives, Smithsonian Institution


[...] Proctor has some interesting thoughts on The Google Art Project in the Curator [...]
Thanks, Nancy, for this useful review of the work it took to put this project together behind-the-scenes and the complex copyright and approval processes for any new technology project in a museum.
One thought on the popularity of the “collecting” feature…I believe you have to create a collection in order to use the social sharing features. Perhaps this is part of the draw (or an accepted hurdle)?
[...] This post was mentioned on Twitter by James Neal, Nancy Proctor, Vincent Roman, Dale Kronkright, IdeK-labbet and others. IdeK-labbet said: RT @NancyProctor: My thoughts on #GoogleArt & what it means for museums on the web: http://bit.ly/dEFLXt I'd like to hear yours! #si20 # … [...]
Nancy,
Thanks for the behind-the-scenes perspective of this project. I agree that the detail of the art and the ability to cruise through the galleries is awesome. I remember laboriously putting together a QTVR of a large object in our museum a number of years ago and so wanted to have the entire museum be explorable like this with street view. Awesome! Excited that it is expanding.
I also love that this was developed in Google-given “free time”: he saw a need and pursued it and convinced Google it was worthy. Some of us were speculating on Twitter what some of the negotiations w/the participating museums were like, because I’m sure that was the hardest part of the project for the Google folks.
For all of the slowness you refer to, I think it really did take an outside company like Google to produce such a project as they are doing with Google Books. And they will be able to sustain and continue to broaden the scope, which is very exciting.
My only questions about this relates to the searching and discoverability. I realize that this was a pilot launch, so there will be changes in the future.
Searching: do you know if Google is going to add a custom search here? There isn’t a way to search across museums or browse/search works by tags w/in or across institutions. This may change, but it does makes me wonder how people will find works they are interested in but do not know which museum owns the art. Also tagging doesn’t function here to connect themes and ideas just as more descriptive metadata.
Discoverability: Do you know if Google has any intention of adding a search filter just for “Art” like it has now for “Books”? One thing that helps users find and search through digitized books was the addition of a Books filter for the main search and some highlighted results from Books. I think that type of exposure would really make the Art Project a go-to place for exploring art because everything available would be so easy to find. Currently if I search on Google for Juan Gris on the web or in images, I do not find the works available in Art Project–this may change with time as more people start using Art Project.
Just a few thoughts, but overall, I really like this project.
Some questions I’d like to see explored.
1. From an end-user perspective, in what ways does the Google Art Project differ from earlier attempts at capturing gallery experiences via QTVR? Why were those experiences largely rejected by audiences and in what ways is this predicted to be different?
2. How does the project differ from the aspirations of the Micro Gallery projects at the National Gallery in London and the National Gallery of Art in Washington, D.C.? (I can’t help but notice similarities in the tone and conception of the user interface. Also the Luna Imaging products of the 1990′s.)
3. Can the pace of re-scanning galleries keep up with the pace of gallery re-installations? Should it?
4. Will the project take the path of becoming a platform that can be used to create surprising new things? How does the Google Art Project make *other* things possible? Will it be hackable? Or will it be a hermetically sealed museum experience that the museums and Google present and control entirely. Does it need to be safe and sealed in order to get buy-in from museum decision makers?
5. Is Google in this for the long haul?
6. I’m not sure how to frame this question yet, but I’ve been thinking about the goals and means of the Google Art Project as compared with, say, the Flickr Commons.
Great post Nancy, all goood points.
You touch on the interface but I think it’s worth further study. The fact they have so succesfully suppressed it in favour of the cleanest, least distracting reproduction of artworks is for me of critical importance. Schematic did a fantastic job supporting Google on this.
Online the interface in effect plays a similar role to the frame, the glass, the label, the map, the wall and so on in gallery. These can either support or distract from an artwork, and many of our existing collection websites do not support the display of artwork very well because we only consider these digital reproductions as mere references to the real thing.
I would humbly suggest that if it is possible to be moved to tears by a photograph online then the same could be true of a painting. This in no way dents our agreement that the real thing is by far the richest, most visceral and emotional experience, it more suggests that there is a space between the two that Google’s interface takes a couple of steps into (as some of our collection websites have already (but not Tate’s quite yet – we’re nearly there!)).
Nancy, thanks for a wonderful overview and response to this very exciting project! It seems to me that a quick way to think about the first generation/second generation distinction is to say that the first generation has been about content and the second is (will be) about context. And by that I mean both the context within the museum and the larger context of the creation of the object.
I worry a little that we’re jumping to the second generation before the first generation is “finished.” Already funding models for all kinds of digital projects have moved past basic scanning/digitization efforts and focus primarily on the next big thing–whether that’s the development of new tools, enhanced interfaces, etc. That’s not to say that such second-generation work shouldn’t be done; it absolutely should be. We need to know what works and what doesn’t in these realms. But I do worry that we’ll never go back and fully–as fully as might be practicable–digitize the material found in libraries, archives, and museums, and so our second generation will be focusing on a smaller pool of material and as such we’ll always be handicapped when it comes to truly analyzing our complete cultural heritage.
As for the Google Art Project, I can’t wait for really good three-dimensional scanning of art and of other objects–can’t you just see the next version of the Street View interface when we can really see the textures of the art in three dimensions, or manipulate sculptures and other 3D objects in a way that we simply can’t do in a museum? It’s gonna be fantastic. I’m really excited about where this is already and look forward to where it might go.
Michael,
Just had time for one of your questions, will try and get to the others another day.
1. From an end-user perspective, in what ways does the Google Art Project differ from earlier attempts at capturing gallery experiences via QTVR? Why were those experiences largely rejected by audiences and in what ways is this predicted to be different?
Very good question. This morning I got sent a link to this new QTVR type site as an example of the “full potential” shown in the Google Art Project:
http://www.fitzmuseum.cam.ac.uk/dept/ant/egypt/outreach/kemet/virtualkemet/flash/Gallery_1/Fitzwilliam_virtual_Egypt_ancient_kemetHD.html
Despite the higher quality 3D photography, I think the user experience is so poor as to thoroughly undermine it. I think there are a few reasons for this:
1. QTVR panoramas are based on a static location. I can’t go over there, I can only see it. When I ‘zoom to go’ the image immediately degrades.
2. The controls for these things always feel bizarre. Whether they have reversed the pilot controls or made a counter intuitive decision regards left-right panning, it is always a struggle to get it to go where you want. It is click-hold to spin rather than drag and this is simply wrong. It feels like balancing on one leg with a giant glass ball over your eyes. These controls wouldn’t last a minute in the console games industry.
3. As you move around the perspective gets distorted in a strangely unsettling manner. The smoothness actually contributes to this problem.
4. Loading loading loading. I don’t want a heavy overhead everytime I make a decision to go somewhere. You know what? If I suspect that gallery is of only minor interest then I am not waiting for it to load to be proved right.
5. Flash overload. Street View uses Flash but only where needed. If you have found yourself redesigning scrollbars for use in Flash then something has gone wrong already.
Now, we know and have seen some of the shortcomings of using Streetview indoors. There is blurring and distortion and perceptual dead ends. But a few things contribute to a far better user experience that I think will result in much greater success.
1. Once you are familiar with the outdoor interface you can operate the indoor one.
2. It combines several different interaction elements: drag, click to go (circle), click to zoom (rectangle), compass, plus/minus, direction arrows and so on. With a little experimentation you find you own technique for how to get from A to B with a glance at C on the way.
3. It is not static, I can actually go over there rather than just look at it. Each room has many dozens (maybe hundreds) of panoramas, rather than just one in the middle.
4. There is just one speed, and no momentum. This feels right for a process that is ‘go there and look at that’.
All this just covers the Street View experience, although your question may refer to the whole thing. We know the best qualities of the other section, but it’s worth mentioning that despite the occasionally quirky positioning of the plus signs in the galleries, it is pretty intuitive to go up to a painting and switch to the 2D view. And as I mentioned in the previous comment I think the interface design of this view is stunning.
If anyone is interested I have a light-hearted blog post behind the scenes of the Street View trolley capture process coming up on Tate’s blog Friday afternoon UK time.
http://blog.tate.org.uk/?tag=google-art-project
The ArtProject is a fine example of the use of technology to show how paintings are made up in detail.
We ( http://svipr.com/ video example) have a system build that uses QR-codes in museums to show extra information with objects.
Historical musea and botanical gardens are one of the starting projects.
Image recognition will always have trouble when displays/lighting is involved, NFC will be a great addition to the system.
Indoor location positioning like Qubulus and Ekahau have the perceived positioning accuracy of 3-10 meters.
http://www.qubulus.com/2011/01/25/radio-fingerprinting-increases-accuracy-compared-to-market-leading-wi-fi-triangulation/
Because it is Google, and related to other very familiar services, it should feel more accessible to users. It provides a unity of experience in a world with too many different things to try, and it certainly sets some standards for resolution, form, etc. I applaud the advancement of this sort of rhizome-like collection. I hope more contemporary museums get on board and that places (actual and virtual) for discussion form around newer work. That may be meaningful to large segments of the global population. Very exciting. Congratulations to all involved!
[...] Curator – is a journal that I have the feeds for had an article today announcing Google’s new art project. I have a theory that Google is trying to take over the world! In any case, I think that the article was fascinating…(check it out.) [...]
[...] may also be interested in Nancy Proctor’s article here for a behind the scenes perspective and from James Davies at Tate here No Responses to [...]
Hi Nancy
Great overview and some good discussion here. I got over-excited and wrote up my thoughts on the day Google Art Project launched, available here for anyone who’s interested in my ramblings: http://bit.ly/dGVFt6
I completely concur with James’ points above in respect of the overall impact achieved. I think it’s an important development for a number of reasons, not least because it packages information in a way I’ve seen few online museum collections do. I’m not arguing that the functionality is new, but the integrated features in combination with an attractive & straightforward user interface gives the sort of polished experience I feel is often lacking in our sector.
[...] . Curator Journal [...]
Coming late to this discussion since I stayed in London to attend a great mini-conference on Friday organized by the Digital Learning Network, hosted by Shelley Mannion at the British Museum.
I think Nancy and James’ comments about the interface are right on-
James wrote:
Online the interface in effect plays a similar role to the frame, the glass, the label, the map, the wall and so on in gallery. These can either support or distract from an artwork, and many of our existing collection websites do not support the display of artwork very well because we only consider these digital reproductions as mere references to the real thing.I would humbly suggest that if it is possible to be moved to tears by a photograph online then the same could be true of a painting. This in no way dents our agreement that the real thing is by far the richest, most visceral and emotional experience, it more suggests that there is a space between the two that Google’s interface takes a couple of steps into (as some of our collection websites have already (but not Tate’s quite yet – we’re nearly there!)).
I complete agree and think this is a critical point – right now many collection pages treat the digital reproduction as a poor substitute for the real thing – something of a simple aide-mémoire. The Google Art Project (and there have been other successful and semi-successful attempts to do this – notably on the Louvre website with their “Closer Look” series) shows that we can have a different approach – with an interface that encourages close looking (the way video also can) and frames the work of art in an environment that enhances viewing – viewing that can be very emotive ( (as Julian Raby noted at the press conference) and I think you can argue that the Google Art Project encourages close looking perhaps more than being in the galleries often do – and close looking is one of the goals of museum educators everywhere.
After all, what is the museum experience often REALLY like? – crowded – often noisy- galleries, feeling self conscious about looking at art in a museum, the problem of taking the time to do close looking while standing – perhaps tired- in a gallery after being on your feet in a museum for hours, and just the way our eyes wander and get distracted in a museum.
The question that interests me is why we all feel compelled – when we talk about what’s we like about the google art project – to say “but of course its not as good and important as seeing the real thing.” I’m not as interested in the truth of that statement, as I am in our need to keep saying it. I noticed it at the press preview, and now here, on this discussion thread. After all – these are two entirely different experiences.
And I think the functionality of the “Create A Collection” interface is critical – it is the first example (that I can think of) where you can create a collection across many museums (ArtsConnectEd does this across two collections), and save and share your annotations together with the part of the work of art you are talking about (have you ever tried pointing to a part of a painting online? It’s hard!). This has important educational potential.
And lastly, to Sheila’s point, you can do a kind of discovery across the collections – when you are looking at a work of art you, the information pane contains “other works by this artist” – not what you are asking for – but an important first step.
[...] The gigapixel scans enable a kind of encounter with the art that is not even possible in the gallerie… but I believe it’s not, and will never be, a substitute for seeing the art in person. [...]
Hey Beth,
“The question that interests me is why we all feel compelled – when we talk about what’s we like about the google art project – to say “but of course its not as good and important as seeing the real thing.” I’m not as interested in the truth of that statement, as I am in our need to keep saying it. I noticed it at the press preview, and now here, on this discussion thread. After all – these are two entirely different experiences.”
A good call out.
I suppose firstly it’s a sign that this project is so good that this question comes about. Secondly that even if museums only had websites (and no physical galleries) then as part of our collaboration with Google and each other we would still be saying ‘And don’t forget to visit us too’!
So the statement is perhaps about the desire for conversion, of new online visitors to physical ones.
Nancy,
As usual, you’ve put the project in perspective and articulated its value beautifully.
As an art loving member of the public even a quick test drive of the Art Project blew me away. As someone who works with museums and cares deeply about their future relevance, I think it’s one more brilliant tool we can use to engage the public. I wrote my own enthusiastic review here
http://www.mediacombo.net/blog/2011/02/google-art-project/
Perhaps I’ve used a bit of hyperbole but it’s a mighty project.
Nancy and commenters, provocative discussion. I think the Art Project is an exciting site with lots of room for improvement. I just posted some of my ideas, ranging from better navigation to humanizing the artists to using the Project as a way for museums to make deeper connections with more people. Link is here: http://joshrobinsonblog.tumblr.com/post/3184950098/googleartproject.
Thank you.
Josh Robinson
From the perspective of a somewhat ignorant neophyte, there seem to be two issues with this project.
The first problem is that this system shuts out certain works and genres of art. The high resolution photographs are certainly capable of capturing subtle, tactile elements of a painting and life-size sculpture. I’m not sure how much more work would have be done for monumental sculptures to get a similar level of detail. This might not be a problem for some works, but something like Judy Chicago’s The Dinner Party (http://www.judychicago.com/image-gallery/the-dinner-party) demands both a massive scale (due to the sheer size of the work) and a certain level of detail for each place setting. Would it be possible to get the same level of detail for that as it would for a Rembrandt?
Google Art Project also doesn’t seem like it’s the best for depicting works of art that have major tactile elements or require some kind of audience participation–for something like Felix Gonzalez-Torres’ “Untitled” (Portrait of Ross in L.A.) at the Hide/Seek exhibition in the National Portrait Gallery (http://www.npg.si.edu/exhibit/hideseek/index.html). To some extent, you can read the info for the piece and understand Gonzalez-Torres’ message, but without actually seeing the piece and physically taking one of the candies (and seeing the diminishing/refilling, although that could in theory be captured by some kind of time-lapse video–but where would that go in the interface?) the visitor might not get the full impact.
Additionally, there are certain types of art that rely on the physical museum space to help generate its meaning. Considering Marcel Duchamp’s Fountain–is seeing a picture of a signed urinal on The Armory Show’s Google Art Project page just as shocking as seeing it in the physical Armory Show? Does having a website, a space that is even more arbitrarily separated from regular web sites than museums are from regular buildings, effectively destroy the idea of the physical museum gallery as the one-and-only place to see art, and therefore remove some of the meanings of those pieces of art that play with that distinction?
Secondly (and this is more of a personal opinion), it would probably be ideal (but perhaps not practical) for the museums to run their own “art projects”, or at least create some system amongst themselves for this? I understand Google is considered to be a more ethical corporation, and that they bring a level of technological know-how to the table that the museums might not have, but cutting out the middleman (one that might not necessarily share your goals) seems like a possible long-term plan, at least.
[...] 17 big Western art museums. Official blog announcement. Behind-the-scenes blog from the Tate. This post at Curator by Nancy Proctor has comments from lots of smart people thinking about museum/web issues and is a great overview of [...]
[...] ★The Google Art Project: a new generation of museums on the web?(2/2/2011) [...]
Wanted to add something–I was discussing this website with someone else and another point came up: Google Art Project takes up a large amount of bandwith (between the gigapixel-scanned images and the galleries), correct? The website’s a little choppy on a regular American workplace computer–how sure is Google that this “would allow children in developing nations to learn about art in museums that they may never to be able to visit in person,” given that their access to desktop computers with high-resolution monitors and high-speed broadband connections might be somewhat limited? (If there’s enough of a supply of these computers in the developing countries for this to be helpful and I’m just misinformed, then ignore this point, but arguing that Google Art Project provides this service to those nations seems a bit like putting the cart before the horse, so to speak.)
[...] in our digital culture. Here are some resources to get you started: Columbia University, BlackBook, Curator the Museum Journal, The Official Google [...]
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[...] The Google Art Project: a new generation of museums on the web? [...]